Frequently Asked Questions

Everything you need to know about your Skull and Bones shopping experience.

What is the status of my order?

Once your order is placed, you will receive a confirmation email. As soon as your items ship, we will send a tracking number so you can follow your package's journey in real-time.

How long does shipping typically take?

Standard shipping usually takes 3-7 business days within the continental US. International shipping times vary by location but typically range from 10-21 business days.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition. Please note that certain clearance items are final sale.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.

How can I contact customer support?

Our support team is available via email at support@skullandbones.com or through our live chat feature from Monday to Friday, 9:00 AM to 5:00 PM EST.